Job description: TO SERVE! Candidate must have an eagerness to learn, excellent customer service skills, strong attention to detail, excellent follow up and communication skills. Exceptional opportunities for growth within the company. Rich benefits package.
The purpose of this position is to handle all field dispatched calls. These calls can range from repairing mobile radios in tractors at a landfill to programming problems in a centracom consoles at a 911 Communications center.
Job function: 1. Install mobile and fixed location communications equipment. 2. Troubleshooting customer communications equipment and systems to determine which board or component is defective and replace as needed. 3. Dial into customer equipment and perform remote diagnostics or repair. 4. Discuss equipment operation and problems with customer personnel to determine a repair schedule. 5. Performing various activities associated with company service vehicles, such as, installing test equipment, maintaining repair parts supply and arranging vehicle service. 6. Maintain a professional attitude while working with the customer, fellow employees and management personnel. 7. Repair equipment after being called for emergency work at any time of day or night. 8. Follow safe work procedures when handling high voltage equipment and various hand tools and power tools. 9. Accurately complete job tickets and warranty claim forms and turn in on a timely manner. 10. Interpret and apply information in equipment service publications. 11. Assist sales people with equipment selections 12. Supervise installations techs at job sites.
Compensation Benefits: 401K, Health, Dental, Long Term disability, Short Term disability, and Life Insurance, Paid Time Off (PTO)
Please email your resume to jobs@callmc.com
Thank you!